Privacy Policy

This privacy policy sets out how Commercial Maintenance Services UK Ltd (CMS) uses and protects any information that you give CMS when you use this website.

Privacy Policy

CMS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

CMS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25/05/2016.

What we collect

We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website to request a call back, Commercial Maintenance Services UK Ltd needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time by clicking unsubscribe on any email correspondence or contacting enquiries@cmsltd.co.uk with the subject title opt out.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Subject Access Requests

You have the right to know what personal information Commercial Maintenance Services UK Ltd  has about you and can do so by placing a Subject Access Request (SAR) via email to enquiries@cmsltd.co.uk.

After notification of the SAR, we may ask you to complete a short questionnaire so that we can respond to your request as quickly and efficiently as possible.

We will aim to respond to all SARs within 30 days from notification unless otherwise advised.

Please note that an administration fee is payable for each Subject Access Request in line with current data regulations. 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are often used to help make websites work, or work more efficiently, as well as to provide information to the owners of the site. We do not use cookies to identify you.

First party cookies

exp_last_visit, exp_tracker, exp_last_activity
These cookies are controlled and used by CMS, and enable us to track a users session, when they last visited or did something on the site. No personal information is stored in these cookies, only timestamps related to the browser session.

Third party cookies

__utma, __utmb, __utmc, __utmz
These cookies store information used by Google Analytics and help us track user activity on the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google

You may delete and block all cookies from this site, but parts of the site may not work as a result. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.