Commercial Heating System FAQ’s discussed by CMS Commercial Maintenance Services

Commercial heating can be complicated and difficult to understand and you should always use a qualified Commercial Heating Engineer to install, service or repair your commercial heating system. A professional and qualified commercial heating engineer or company will know which heating system will give you the best value for money in your specific commercial property. Our Commercial Heating System FAQ’s will help you know everything you need to know when you have a commercial heating system or if you are thinking about getting a new one installed.

What is a Commercial Heating System?

A Commercial Heating System will keep a business, larger property or industrial unit warm as well as providing hot running water. Commercial boilers will be pressurised systems that either burn combustible fuel or use electricity to create heat. The burners or electric coils inside the boiler generate heat into the water inside the boiler which then circulates either hot water or steam via pipes or radiators throughout the commercial property to provide warmth.

What types of Commercial Heating Systems are there?

Gas Or Oil Water Heating Systems

Gas or Oil Water Heating Systems are boilers that are powered by either source. The boiler of a water heating system heats the water, which is then circulated through the radiators throughout the building to warm rooms or specific areas.

Gas or Oil Steam Heating Systems

Gas and Oil Steam Heating Systems are the older and more traditional systems which heat a commercial type property. The gas or oil use the boiler to heat water and create steam which is passed through the pipes located throughout the property. Gas and Oil Heating Systems can be a relatively inefficient use of energy as hot water needs to be produced to create steam which has to condense and be circulated before any heat is generated for a property.

Heat Pump Systems

Heat Pump Systems are much like a refrigerator but in reverse and they work by extracting heat from the air and then pumping it back out into a property. As a heat pump system doesn’t need gas or oil to create the heat or heat the water which makes them energy-efficient and very cost-effective. These systems work well when a property is kept at a consistent temperature and where there is enough heat in the air to be drawn in and recirculated. If the temperature in a commercial property gets too cold then they become inefficient and electric back-up heaters will be needed to heat the property making them less cost-efficient.

HVAC Systems

HVAC is short for heating, ventilation, and air conditioning and they are versatile systems that are used to both heat a commercial property in the winter and cool it in the summer. A compressor converts refrigerant from a gas to liquid and sends it into the coils of the system. Refrigerant runs through HVAC coils, usually located in the outdoor unit, cooling and heating the air as it passes through. HVAC systems also filter the air as it passes through creating good quality air within commercial buildings making them a popular choice.

Natural Energy Systems

Natural Energy Systems use solar power, geothermal energy or other sustainable resources to create heat within a commercial property which makes extremely environmentally-friendly and cost-efficient over a long period of time, compared to gas or oil heating systems. Natural energy heating systems are costly to install so you will often not see the benefit of installation v running costs for many years.

Where are Commercial Heating Systems used?

Commercial Heating Systems are used in offices, shops, cafes, restaurants, schools, leisure centres, gyms and any type of commercial property to regulate the temperature within to it’s optimum and to ensure customers and/or staff are kept warm.

There is no commercial heating system that is perfect for every commercial business or property so you should always use a qualified and experienced heating system company who will assess your building and business needs to recommend the best system for you.

Why should you use a qualified Heating Engineer?

A commercial heating engineer will have the qualifications and experience of installing, maintaining and repairing larger commercial heating systems, pipework, gas and electricity work ensuring a business can operate efficiently and safely. Incorrect gas work can be fatal and improperly fitted and badly serviced boilers can cause gas leaks, fires, explosions as well as carbon monoxide and gas poisoning.

What responsibility do you have as a business owner or commercial property owner when it comes to your heating system?

There is no legal requirement to have your heating system serviced unless the property is let out. As a commercial property or business owner, you have the responsibility to make sure your heating system is in good and safe working order and that you can show that a qualified, registered and accredited Heating Engineer has installed, repaired or serviced it, which is recommended at least every 12 months. This will also ensure your system operates efficiently and effectively and is energy efficient. You should also have CO alarms installed to warn you if a CO leak happens and a qualified and professional heating engineer or maintenance company will be able to advise you of this.

What qualifications do you need to be a Commercial Heating Engineer?

A registered and accredited Heating Engineer will have an industry qualification such as a City & Guild’s Domestic heating and Plumbing qualification.

Heating Engineer courses cover the essential knowledge and skills needed for a successful career in domestic plumbing and heating including:

  • Domestic hot and cold water systems
  • Central heating systems
  • Sanitation systems
  • Environmental technologies
  • Gas safety

An NVQ Level 2 plumbing and heating qualification is designed for anyone who wants to become a plumber or domestic heating engineer. It provides all the basic domestic heating and plumbing training needed to work in the industry.

An NVQ Level 3 plumbing and heating qualification is aimed at anyone who has already completed the Level 2 qualification, or who already has the relevant experience and knowledge. If the gas-related units at Level 3 are chosen a Gas Safe licence is achieved allowing you to carry out gas works on completion of the course.

What’s the difference between a Commercial and Domestic Heating Engineer?

The main difference between a Commercial and Domestic Heating Engineer is their knowledge and experience of working with larger commercial heating systems which are more complex and designed to work differently.  A commercial heating system normally requires more pipework, outlets and is a bigger and more integrate system compared to a domestic heating system.

A commercial heating engineer will have the skills and experience to work alongside a variety of trades on development sites and be able to work to strict plans and timescales to ensure projects are completed on time.

A commercial heating engineer will have the skills and experience to install, maintain and repair large scale and complex heating systems and be able to solve design problems and complex issues quickly and effectively.

Commercial heating engineers will work with plumbing systems including; industrial-grade boilers, sewers, and pipes, as well as electrics and gas.

Commercial heating engineers will be up to date on heating, gas and electric legislation codes and be prepared for problems that might not ever happen in residential properties.

Residential heating systems have less demand compared to commercial systems and it is easier to identify and isolate a residential heating issue quickly and resolve it. A commercial business or property is unlikely to be able to shut their heating or cooling system down whilst any problems are found, and whilst it is maintained or repaired so this always creates more complexity for a commercial heating engineer.

Commercial Heating System FAQ'sWhat does a Commercial Heating Engineer do?

  • A commercial heating engineer will work on large and usually complex heating systems including; water supply, waste, water pressure, boiler and HVAC systems in commercial buildings, developments, retail centres and industrial facilities
  • A commercial heating engineer will design commercial heating infrastructures including pipework, boiler systems and waste sewage systems
  • They work to complex designs and blueprints
  • They will install heating and cooling system infrastructures in commercial properties including; hotels, retail outlets, commercial kitchens, restaurants, leisure centres, cinemas, factories, industrial units, churches, schools, universities, colleges, campsites and so on

What does a Residential or Domestic Heating Engineer do?

Residential, otherwise known as domestic heating engineers have the qualifications, skills and experience to install, maintain and repair heating systems in homes and smaller properties.

Commercial heating engineers have the qualifications, skills and experience to install, maintain and repair heating systems in commercial properties and larger properties and be able to quickly and efficiently handle the size, scope and variety of issues that can occur in a commercial heating system.

When do you know if your Commercial Heating needs repairing, servicing or replacing?

  • If your commercial heating system is more than 15 years old then it may need replacing and this will give you an energy-efficient heating or cooling system that costs less to run
  • If your heating system’s energy efficiency rating is lower than an “A” then it should be replaced
  • If your commercial heating system takes longer to heat up than it used to
  • It is has become noisy
  • Your boiler’s flame is yellow and not blue
  • Your heating system is leaking
  • Your running costs are increasing
  • The areas or rooms in your commercial property or business are not being heated evenly
  • Your commercial heating system needs repairing more often
  • Your heating or cooling system spare parts are no longer available
  • Your commercial heating engineer advises you that your system is not running efficiently or is no longer safe. A heating engineer can condemn an unsafe system making it illegal to use

The two deciding factors in the repair-or-replace debate are safety and cost. If your current boiler doesn’t show any signs of being unsafe that would mean you should replace immediately then you should do a cost analysis to compare the cost of repairing it v your running costs v buying and installing a new system. A professional and reputable heating engineer or company will be able to advise you on this.

What type of work does a Commercial Heating Engineer do?

Commercial heating engineers are responsible for installing and maintaining various types of heating and cooling systems including hot and cold water systems in businesses or commercial properties. All commercial heating engineers will be able to follow blueprints, work with complex heating tools, and know the materials and parts needed for each job.

A Commercial Heating Engineer will offer the following services

  • The design of heating and cooling systems for commercial outlets
  • Replacement of entire commercial property heating or cooling systems
  • General maintenance (repair, servicing and installation services)
  • Heating and cooling maintenance contracts for businesses

When would you call a Commercial Plumber?

You should call a commercial heating engineer if your heating or cooling system has not been serviced in the last 12 months, if your running costs are increasing, if it isn’t working at all or working as effectively as it was, or if it is showing signs of breaking down.

What other skills should you look for in a Commercial Heating Engineer in addition to their industry qualifications?

  • Excellent communication and customer service skills
  • Ability to work within a team
  • Ability to work effectively with other tradespeople also including architects and engineers
  • Ability to plan work and complete it within agreed timescales
  • Ability to work under pressure and with changing plans and timescales
  • Ability to read blueprints and install systems to their design
  • Excellent problem-solving skills
  • Ability to diagnose and repair heating or cooling system problems
  • Ability to respond to issues and find workable solutions safely and quickly
  • Ability to find ways to fix problems and critical heating or cooling infrastructures safely and efficiently

How do you find the best Commercial Heating Engineer?

Do your research and look for businesses that offer installation, repair, maintenance, maintenance contracts and emergency call-out services. Look for customer reviews, good and bad. Look at their website to see if it looks professional and ask for recommendations from other local businesses.

Choose a heating engineer business that offers services including; checkups, inspections, diagnostics, installations, upgrades, system maintenance, repairs, maintenance contracts and clean-up following any work that they do for you. This will save you money and time from coordinating to different contractors.

Can you call a Commercial Heating Engineer if you have an emergency?

Yes, always call a commercial heating engineer that offers a 24/7, 365 days a year emergency service as heating or cooling emergencies can cause a huge amount of disruption and can be unsafe. Customers with “Planned Maintenance and Emergency Service Contracts” from CMS receive a 24-hour emergency call-out service, 365 days a year.

About CMS Commercial Heating & Cooling System Services

  • We have dedicated engineers on call 24/7/365
  • Emergency call-out 24hrs a day, 7 days a week, 365 days a year
  • Our engineers routinely fix 90% of breakdowns on the first visit

We provide operators of commercial buildings with unparalleled heating services, nationwide, 24 hours a day. Our engineers are fully qualified and accredited to install, service, and monitor your commercial heating systems.

We have extensive experience and expertise in the installation and maintenance of commercial boilers, heating and cooling systems ranging from smaller boilers all the way up to full plant room installations.

We also install and operate boiler control systems which enable us to know there is a problem with your heating or cooling system before you do. Through an online network, we can track specific faults on your heating or cooling system and diagnose them remotely, enabling us to fix them quickly when we get to you.

CMS Services

CMS was founded in 2000 in the North-East by two experienced engineers and is still a family-owned and run business that offers professional, expert and value for money services for nationwide and local businesses from our engineering hubs located across the UK.

Our business has three main teams; our emergency repair service, our planned & preventative maintenance team and our specialist project division.

We provide reputable, qualified and professional services for mechanical and electrical engineering, central heating, electrical, air conditioning, catering and refrigeration systems and our team of over 100 qualified, uniformed and vetted (DBS) engineers are based at our engineering hubs around the country. We have full industry accreditation including Gas Safe, NICEIC, Chas and B&ES and are fully insured for all work we carry out.

We work alongside:

  • Four Seasons Healthcare
  • Baxi, Potterton, Andrews Commercial Boilers
  • Travelodge, Q-Hotels, De Vere

Commercial Maintenance Services – We install, maintain and repair Commercial Properties and Businesses throughout the UK

Nationwide Projects – We have a dedicated team available to manage large scale, national projects from design through to installation

Nationwide UK Services – Our team are professional engineers and directly employed by us so you always know who is coming out to you

Preventative Maintenance – Our PPM Contract Packages are perfect for ensuring your commercial property is well-maintained 365 days a year and your commercial assets are safeguarded against breakdown at critical times, always running efficiently and effectively

Emergency Repairs – Nationwide, rapid response emergency service, keeping your commercial assets operational, 24 hours a day, 7 days a week, 365 days a year

Planned and Preventative Maintenance – Peace of mind for commercial building operators with fixed cost maintenance and service support packages available

If you are looking for Commercial Heating Engineers for installation, repair or maintenance anywhere in the UK contact us on 0845 419 0190 and one of our team will be able to help.