Commercial Plumbers

BENEFITS OF THE ROLE

• Medical Cover
• Employee Assistance Programme
• Critical Illness Cover
• Insured health – Cover for up to 2 years sick (subject to criteria)
• Death in Service
• Cycle to Work 
• CSP after 12 months of service (subject to criteria)
• Long Service Holidays (1 additional after 3 years of service)

SALARY

Negotiable depending upon experience

ABOUT CMS

Established in 2000, CMS is a privately owned national market leader in Facilities Maintenance, built on the core values of Integrity, Expertise and Responsiveness.

With Engineering hubs located throughout the UK, a team of over 130 staff members, CMS offers a range of integrated services, including reactive and planned Gas, Heating, Plumbing, Air-Conditioning, Electrical, Renewables and Catering Services.

Awarded as one of the Top 20 fastest growing companies by the Journal's Fastest 50 companies in 2020, CMS continue to grow at pace, delivering critical services to the Care, Education, Leisure & Hospitality, Retail and Public Sectors.

GENERAL

An engineer must be experienced and carry the requisite qualifications for the role employed. We pride ourselves on employing competent engineers to fulfil our client’s requirements and provide them with the best service possible. All engineers must be an enthusiastic ambassador for our business, consistently living our values, exceeding the expectations of our customers, promoting our brand and delivering the bottom line, contributing to the wider business by committing to culture of openness, continuous improvement, collaborative working and interdependence with other teams and team members.

EQUAL OPPORTUNITIES

We are committed to the principles of equal opportunity in our employment practices. It is our policy to ensure that no job applicant nor current employee receives less favourable treatment due to a “protected characteristic” (ie race, sex, disability, sexual orientation, religion or belief, age, marital status or civil partnership, pregnancy/ maternity or gender reassignment) or is disadvantaged by any conditions or requirements being placed of him/her which cannot be justified.

OUR SHARED VALUES

Responsiveness – We are agile and quick, responding to the needs of our individual customers. We are never afraid to go the extra mile nor to tackle difficult and demanding projects.

Integrity – We are open and honest with our clients, ourselves and with others, we act with respect and integrity treating people fairly and consistently.

Expertise – We are a people business; we always have the teams with the relevant expertise on the hand to deliver.

PURPOSE OF JOB

Our business is organised in regional teams of up to 20 commercial engineers who work in concert with our central technical support team to deliver, service, repair, maintain and install the full spectrum of commercial building services. You and your colleagues will be the customer facing powerhouse of our business within your region with a portfolio of key clients and sites.

KEY RESPONSIBILITIES

• Fault finding and repair
  
  
• Reactive maintenance, serving all Plumbing systems
  
  
• Reactive attendance to emergency callouts on 1 in 4 callout rota
  
  
• Where appropriate to do so, providing our site based client teams with guidance on the operation and management of their assets and advising them when their plant needs to be replaced or up-graded rather than repaired.

• Providing data to support the creation of quotations (including equipment, parts and labour).
  
  
• To deliver our contracted performance targets and CMS expectations including:

o Health & Safety

o Work standards

o PACE - Profit after controllable expenses

o Conformity with our core processes and workflows

• To be the Subject Matter Expert for one of your regional team’s key technical competencies
  
  
• Be an enthusiastic ambassador for our business, consistently living our values, exceeding the expectations of our customers, promoting our brand and delivering the bottom line, contributing to the wider business by committing to culture of openness, continuous improvement, collaborative working and interdependence with other teams and team members.
  
  

QUALIFICATIONS & TRAINING

Able to pass a DBS check for relevant convictions*

• NVQ Level 2 Certification
• City & Guilds
• Current driving Licence and able to work in the UK

*Our client base includes sites housing “vulnerable people”. A DBS check is conducted for all client-facing employees. A notification under DBS does not necessarily bar an individual from working for CMS. Please discuss any misgiving you may have with our HR team.

EXPERIENCE

Experienced in commercial mechanical services, heating and hot water services

KNOWLEDGE, SKILLS & COMPETENCIES

• Good interpersonal skills
• The ability to work independently and take initiative 
• Ability to work as an individual and as part of a team
• Excellent written and verbal communication skills
• Excellent time management and organisational skills
• Outstanding customer service skills
• A friendly and professional telephone manner
• Working knowledge of Microsoft Office packages
• Strong attention to detail
• Computer literate
  
  

SPECIAL CONDITIONS

It is an express condition of employment that you are prepared to transfer to alternative duties within our Organisation. To include - covering terms of leave as necessary, to take over and cover some duties normally performed by colleagues or outside of normal working hours. This flexibility is essential for operational efficiency as the type and volume of work is always subject to variables.